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Corrective Action Plans – When Process Workflows Really Matter
October 17, 2019: 2:00 pm–2:45 pm EDT
So, you’ve got a financial error that was tagged by your Audit Team… now what. That single error may only be the tip of the iceberg in terms of impact to financial, service and regulatory risks. Building and managing a structured Corrective Action Plan process is perhaps the single most effective way to impact overall quality in the organization. In this webinar we’ll review:
- The basic components of a Corrective Action Plan (CAP)
- Managing timeliness and communications across departments for remediation
- Risk-based priority determination on CAPs