DATAMETHOD
This Privacy Notice summarizes the privacy practices that Data Method, Inc. (“Datamethod”) applies to data it collects from visitors to its website (“Site Data”) at https://datamethod.com (the “Site”) and to data it collects or accesses from its clients (“Services Data”) in connection with providing Datamethod’s software products, software-as-a-service solutions, customer support, and consulting services (collectively, the “Services”). By using the Site and the Services, each Site visitor and Client end-user accepts and agrees to the practices described in this Privacy Notice. Specific terms relating to Services Data may be included in the applicable commercial agreements (each, a “Client Agreement”) between Datamethod and its clients (each, a “Client”). In the event of conflict between a Client Agreement and this Privacy Notice, the Client Agreement shall control.
Website Data. Website Data consists of information visitors to the Site provide by filling out forms on the Site, such as a demo-request form or a feedback form. Datamethod uses such Website Data to respond to the applicable request or feedback and does not sell or otherwise share with third parties any personal information that may be contained in Website Data.
Datamethod uses Google Analytics to evaluate aggregated, non-personal information about Site visitors, such as referring websites, general demographic information, and Site usage. To be able to provide its services, Google Analytics places browser cookies on the storage units of Site visitor’s computers or other devices used to view the Site. Site visitors can delete or block cookies by following instructions provided by the supplier of their browser. Information about how Google Analytics collects and processes data is available at www.google.com/policies/privacy/partners/.
Services Data. Services Data consists of information Clients provide in connection with their use of the Services. This includes client-relationship information, such as user names, contact information, roles, authorizations, and configuration data, all of which are determined and managed by the applicable Client. Datamethod places session cookies to capture user settings and related information. Session cookies expire automatically. Datamethod uses client-relationship information to communicate with Clients, provide support, and configure and deliver the Services in accordance with the applicable Client Agreement.
Services Data also includes audit information and other data that is delivered or otherwise made available by Clients and processed by Datamethod as necessary to deliver the Services in accordance with the applicable Client Agreement. Such information is retained for a period determined mutually by Datamethod and the Client. All applicable audit workflows, rules, data fields and field values are determined and managed by the Client. Datamethod’s access to Services Data is based on job role/responsibility. Client access to Services Data residing in Datamethod systems is controlled via an access control list mechanism. As each Client determines its internal use of Services Data and controls access to Services Data by its end-users, end-users should direct any requests related to their personal information to the applicable Client.
Datamethod technical staff may require access to Services Data and results to monitor system performance, test systems and develop and implement upgrades to the Services. In addition, Datamethod may use aggregated Services Data or results to analyze the performance and functionality of the Services, suggest improvements in how customers configure applicable elements of the Services, and streamline processes. Any temporary copies of Services Data created as a necessary part of these processes are retained only for the time periods relevant to such processes.
All Services Data is stored and processed by Datamethod in the U.S. and is encrypted, both in transit and at rest. Datamethod offers its Services for use solely in connection with U.S.-based claims and claims auditing.
Notwithstanding the foregoing, Datamethod may transfer, access and/or process Services Data globally as required for the purposes specified in the applicable Client Agreement and this Privacy Notice or otherwise at the Client’s direction. If Datamethod engages subcontractors to assist in providing Services, their access to and use of Services Data will be consistent with the terms of the applicable Client Agreement and this Privacy Notice.
Datamethod may disclose Services Data if ordered to do so by a court or other governmental authority of competent jurisdiction. Datamethod reserves the right to retain, use or disclose Services Data to the extent necessary, as determined by Datamethod in its reasonable discretion, in order to protect the health and safety of Datamethod employees, a Client’s employees, or the general public, or to enforce its rights or defend against claims associated with Client Agreements or to comply with applicable law or regulations.
Datamethod does not use Services Data except as stated above or as provided in the applicable Client Agreement. Datamethod processes Services Data but does not control any Client’s information-collection or use practices for Services Data. Each Client is responsible for complying with applicable law and regulations and for providing any notices and/or obtaining any consents necessary for Datamethod to access and use Services Data as specified in this Privacy Notice and the applicable Client Agreement.
Modifications to This Privacy Notice. Datamethod reserves the right to modify or supplement this Privacy Notice at any time. The most recent version of this Privacy Notice will appear on the Site and will include the relevant modification date. Continued use of the Site or the Services after a new version of this Privacy Notice has been posted constitutes acceptance by the applicable Site visitor or Client of such version.
Contact. If you have any questions about this Privacy Notice or Datamethod’s privacy practices relating to Website Data or Services Data, please contact Datamethod’s Corporate Privacy Contact at: compliance@datamethod.com
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Current as of June 1, 2026.